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A Note About Website Navigation

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For users of screen readers, depending on the screen resolution, the two checkboxes are for opening and closing the side menus that appear to the left and right of the screen. This is designed both for large screens and for mobile devices with a touch screen. Checking either the main menu or sidebar checkboxes causes the menu to open from the left or right side of the screen, respectively. Clearing the checkox in either the main menu or sidebar closes the menu. The checkboxes are visible to screen readers such as JAWS and NVDA for Windows, Voiceover for Mac, and Orca screen reader for Linux. When a screen reader says "clickable" for both main menu and sidebar, that is for the respective checkboxes. End of explaination.

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Refresh Your Browser Cache On a Regular Basis

Trying to Sign In to My Account at Pizza Hut’s Website…

While trying to sign into Pizza Hut’s website, I was having difficulty with trying to login after I click “I am not a robot.” Once I click “Sign In,” the login page got stuck and I had to wait until I see something like “CAPTCHA expired” or something and I did this so many times to no effort. I closed Firefox, moved my .mozilla directory to .mozilla.bak directory, started Firefox, and tried to sign in to my Pizza Hut account as usual. Initially, I did receive “Something went wrong, try again” message, but once I sign in, everything is fine. I then ordered my pizza as usual. After that, I moved my new .mozilla directory to .mozilla.fresh directory and restarted Firefox to get my old profile back. For non-Linux users, the . (dot) signifies a hidden directory, such as .mozilla (dot mozilla for screen reader users) and .config (dot config).

One of the troubleshooting steps I’ve tried is to clear the browser cache, which are temporary files that are stored in a computer for later retrieval, such as HTML files, images, and CSS files (cascading stylesheet for non-Web developers). Sometimes, the cached version of the files get corrupted. To solve the problem, follow the steps below.

Firefox

  1. In Firefox, open the Settings menu from the Edit menu (Alt+E, N). For sighted users, the Settings menu (beneath Zoom) can be found by navigating to the hamburger (≡) menu.
  2. In the Privacy and Settings section, navigate to Cookies and Site Data.
  3. Open the Clear Data… dialog.
  4. (Optional) In the Clear Data dialog, uncheck the check box for Cookies and Site Data if you want to stay signed in to websites you frequently visit.
  5. Navigate to the Clear button and confirm that you want to clear all the cached files.
  6. Give Firefox a fresh restart and you should be good to go.

Chrome

Clearing the browser cache can be found in the Security and Privacy section of the Settings page. I’m a partially-sighted user and I’m not sure how I can navigate to the Settings page if I’m using only a keyboard and a screen reader.

Summary

Hopefully you should be able to sign in to Pizza Hut’s website. I have encountered no problems with other websites besides Pizza Hut, but every now and then, I think it makes sense to clear browser cache during a monthly or weekly basis. The only reason I need to refresh the cache is while working in my website. I still get a “something went wrong” message when I try to sign into my account at Pizza Hut’s website, but after I try to sign in again, it worked. I do not like pointing fingers, but I think something must be wrong with Pizza Hut’s website.

Anyway, I hope I can be of much help. Happy surfing and stay safe online.